For twenty-six years, H Mart has served various cultural communities, always bearing 4 Hs in mind, that is, "Healthy", "Humane", "Happy", and "Heartful". Since its beginning in September 1982, in Woodside, New York, H MART has expanded its service to New York, New Jersey, Pennsylvania, Maryland, Virginia, Georgia, Illinois, Texas and California in order to provide customers with regionally-based, high quality, and locally responsive services and products for freshness and safety. Our attentive care to maintain the high product/food quality and customers' satisfaction has made H MART one of the fastest growing food industry companies along the East Coast.
The fast growing H MART has 27 branches, upgrading itself to the largest in size in the local food markets; 5 regional warehouses are conveniently located to deliver produce directly from the farms and all other products in the freshest and safest conditions to the stores. The progressive management of headquarters in New Jersey to the fast success of H Mart.
The well-structured H Mart is not just a large grocery market any more. It does harmonize with neighboring business so effectively as to create a new commercial zone. Indeed, H Mart is a leading corporation in the Asian supermarket business, serving millions of customers and boosting the local economy wherever the stores turned over the first leaf in business.
H Mart aims at Expansion, Globalization and Multilateral Management for the most successful One-Stop Shopping Center in America. In an effort to accomplish its visions, H Mart approaches with distinguished long-term plans. That is, Core Competence of Employees, Creation of Customers Value, and Core Management.
H Mart considers customers' satisfaction most valuable. Sanitation and inspection are scheduled regularly to maintain safety. H Mart's ultimate goal is to enhance the safety levels beyond those required by FDA and USDA regulations. The "Safety Awareness" and "Customer Service Awareness" meetings and classes are held to educate employees about the importance of safety at work and the value of each individual customer walking into the store.
The customer-oriented H Mart serves the diverse racial groups and nationalities with their own distinct cultural background that now make up the population of many American metropolitan as well as suburban areas. Therefore, variety in grocery items is an unavoidable necessity. H Mart stores are assorted with cultural diversity of foods and products, ranging from Asian products and unique oriental specialties to American groceries and the everyday commodities. It is not unusual to spot spaghettis and sauce in one isle and arroz and tortillas in the next with kimchi and fermented bean paste nearby.
In addition to the constant attention to diversity in foods/products and other needs of a wide-ranging customer’s base, H Mart strives to enhance the qualities of the local community life. H Mart searches for opportunities that can contribute to the development of the local community environment and its welfare. H Mart has participated in local educational and social welfare activities. Among such activities is a long-time participation in the Cammy Lee Institution program for leukemia patients throughout America, the "For New Life" Foundation and, the Respect for Elder Community.
For actual shoppers' daily needs, H Mart operates its own website, Hmart.com. The website showcases abundant smart shopping information such as discount coupons, sale items, various events, and community events. Now, the website is available in Korean and English. The website is evidence that the customers are not limited to the Korean community any more, and represents the wave of the future supermarket.
When all is said and done, H Mart will have established the International Premium Super Market that satisfies all customers' needs, making every effort to provide a healthy, humane, happy, and heartful place to all of our neighbors.
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